What we deliver

Services built around your operations

These are the core services we provide. Scope and inclusions vary by plan. Detailed line items are in our Essential, Professional, and Enterprise comparison table.

Managed IT

Unlimited remote support (fair use), ticketing, desktop and server care, vendor coordination, and Microsoft Intune MDM for enrolled users and devices.

Security & networks

Endpoint protection through EDR/MDR tiers, next-gen firewalls, Microsoft Entra ID Conditional Access, MFA, email security, and awareness training.

Microsoft 365 & Azure

Full Microsoft 365 tenant management — Exchange Online, SharePoint, OneDrive, Teams, Teams Phone, Entra ID, Intune, and Azure infrastructure.

Google Workspace

End-to-end Google Workspace management — Gmail, Drive, Meet, Chat, Calendar, Vault, Admin Console, and zero-trust access policies.

Backup & DR

Microsoft 365, Google Workspace, workstations, and servers protected with human-verified restore testing; BDR and deeper DR exercises scale by tier.

IT consulting & vCIO

Documentation, budgets, Technology Business Reviews, continuity planning, SOX-readiness support, and vCIO depth that scales with your plan.

Microsoft 365 Platform

We manage the full Microsoft 365 stack for BC businesses — from initial tenant provisioning and licence optimization through to day-to-day administration, security hardening, and user support. Our team works directly in the Microsoft 365 Admin Center, Microsoft Entra admin center, and Azure portal daily.

Exchange Online & Email Security

Mailbox provisioning, shared mailboxes, distribution lists, mail flow rules, anti-phishing policies, Microsoft Defender for Office 365, DKIM/DMARC/SPF configuration, and email archiving.

SharePoint Online & OneDrive for Business

Site architecture, permissions, document libraries, external sharing policies, versioning controls, Teams integration, and OneDrive Known Folder Move (KFM) deployment.

Microsoft Teams & Teams Phone

Teams environment setup, channel governance, guest access policies, meeting room devices, and Microsoft Teams Phone (Direct Routing and Operator Connect) for cloud-based business telephony — replacing traditional PBX systems.

Microsoft Entra ID (Identity & Access)

Formerly Azure Active Directory. User and group management, Conditional Access policies, Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), single sign-on (SSO), and integration with on-premise Active Directory via Entra Connect.

Microsoft Intune & Endpoint Management

Device enrolment (Windows, macOS, iOS, Android), compliance policies, app deployment, autopilot provisioning, and remote wipe for managed devices — all from the Microsoft Intune admin center.

Azure & Hybrid Infrastructure

Azure virtual machines, Azure Virtual Desktop, hybrid networking (VPN Gateway, ExpressRoute), Azure Backup, Azure Monitor, and cost management. We also manage on-premise to Azure migrations and Azure AD DS for legacy app compatibility.

M365 tenant provisioning Licence optimization Exchange Online SharePoint Online OneDrive for Business Microsoft Teams Teams Phone (Direct Routing) Microsoft Entra ID Conditional Access Microsoft Intune Autopilot Azure IaaS & Virtual Desktop Hybrid AD (Entra Connect) Microsoft Defender for O365

Google Workspace

For organizations that run on Google, we provide full Google Workspace administration and support — from Admin Console management and security configuration to user onboarding, Drive governance, and Meet/Chat policy. We work across all Google Workspace editions: Business Starter, Business Standard, Business Plus, and Enterprise.

Gmail & Google Meet

Workspace Gmail setup, custom routing, spam and phishing policies, confidential mode, Google Meet configuration, and meeting room hardware management. SPF/DKIM/DMARC alignment for Google-hosted domains.

Google Drive & Shared Drives

Shared Drive provisioning, external sharing policies, Drive File Stream deployment, data loss prevention (DLP) rules, and retention policies via Google Vault. Organized folder structures for teams and departments.

Google Admin Console & Security

User lifecycle management, organizational unit (OU) structure, 2-step verification enforcement, mobile device management (MDM), context-aware access, and third-party app OAuth controls through the Admin Console.

Google Vault & Compliance

Legal hold, eDiscovery, and audit reporting across Gmail, Chat, Drive, and Meet. Retention policies aligned to your regulatory obligations — relevant for organizations subject to record-keeping requirements under PIPEDA, BC PIPA, or industry regulations.

Google Workspace Admin Gmail & email routing Google Drive governance Shared Drives Google Meet Google Chat Google Vault (eDiscovery) 2-Step Verification enforcement Context-Aware Access MDM via Admin Console DLP policies M365 ↔ Google Workspace migration

Need the full plan comparison?

The interactive table lists every included service by plan tier — from Basic to Enterprise.

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