Choose the Right IT Partnership
You are not buying a service. You are gaining a dedicated IT partner. Every plan includes enterprise-grade security, a named team who knows your business, and the peace of mind that comes from knowing your technology is handled. No hidden fees. No surprise bills. Just reliable, expert IT that works when you need it.
Basic
Foundation-level protection for lean teams who want expert security without the overhead
min. 3 enrolled users · per user / month
- ✓ Unlimited Remote Support
- ✓ Support Hours and Response SLA: 9 AM - 5 PM
- ✓ 24x7x365 Remote Monitoring (RMM)
- ✓ Hardware Health Monitoring
- ✓ Platform Level: EP (Endpoint Protection)
- ✓ Threat Prevention (Malware, Ransomware, Phishing)
Essential
Your dedicated IT team on call. Monitoring, support, and security built around your business
min. 5 enrolled users · per user / month
Everything in Basic, plus:
- ✓ Custom Support Application
- ✓ Customer Portal and Ticketing
- ✓ Desktop Support
- ✓ Server Support
- ✓ Vendor Management
- ✓ Mobile Device Management
Professional
The complete partnership. Proactive IT management, compliance-ready security, and strategic planning with your vCIO
min. 5 enrolled users · per user / month
Everything in Essential, plus:
- ✓ Unlimited Onsite Support
- ✓ Support Hours and Response SLA: 7 AM - 7 PM
- ✓ User and Device Onboarding / Offboarding
- ✓ Platform Level: EDR (Detection & Response)
- ✓ Real-Time Monitoring & Log Correlation
- ✓ SIEM / SOAR Integration
Enterprise
White-glove IT for organizations that demand the highest level of protection, availability, and strategic oversight
min. 10 enrolled users · per user / month
Everything in Professional, plus:
- ✓ Unlimited After-Hours Support
- ✓ Support Hours and Response SLA: 24 / 7 / 365
- ✓ Platform Level: MDR (Managed Detection & Response)
- ✓ 24/7 SOC-Level Monitoring
- ✓ Dedicated Threat Response Team
- ✓ SOC-Led Remediation Guidance
Questions About Pricing?
Every business is different. We will create a custom quote based on your team size, infrastructure, and goals. No obligation.
Talk to UsWondering what happens after you reach out? See our onboarding process →
Related Hexafusion resources
Deep-dive pages on the cybersecurity and compliance topics referenced above.