Tenant Setup and Migration
New M365 tenant provisioning or migration from Exchange, Google Workspace, or POP/IMAP. Zero-downtime cutovers for email and files.
Microsoft 365 · Vancouver, BC
Microsoft 365 Vancouver
Hexafusion provides Microsoft 365 support in Vancouver for businesses running on M365 or migrating from legacy email and file platforms. Full tenant management, security hardening, SharePoint governance, Teams deployment, and ongoing day-to-day support.
Complete Microsoft 365 Management for Vancouver Businesses
Microsoft 365 is the default productivity platform for most Vancouver SMBs. Hexafusion manages your tenant from licensing through day-to-day support: security configuration, migration, training, and ongoing operations.
Exchange Online
Mailbox management, shared mailboxes, distribution lists, calendar governance, anti-phishing, DMARC/SPF/DKIM alignment.
SharePoint and OneDrive
Site architecture, permissions, sensitivity labels, retention policies, and file governance that actually matches how your team works.
Microsoft Teams
Calling, meeting rooms, Teams Phone, external federation, shared channels, and governance policies.
Entra ID (Azure AD)
Identity and access, multi-factor authentication (MFA) enforcement, conditional access, single sign-on (SSO) for third-party apps, guest access controls.
Microsoft Defender
Defender for Office 365, Defender for Endpoint, Safe Attachments, Safe Links, and attack simulation training.
Intune Device Management
Endpoint management, compliance policies, app deployment, and conditional access tied to device health.
Canadian Data Residency
Canada Central region configuration where available. Documented data flows for PIPEDA and BC's Personal Information Protection Act (PIPA) compliance.
M365 Licensing Optimization
Most Vancouver businesses we audit are over-licensed by 15 to 40 percent. We review your licensing quarterly, right-size user assignments, and recommend the right SKUs (Business Standard vs Premium, E3 vs E5, add-ons) based on actual usage.
Security Hardening
Default Microsoft 365 security is not enough. Every tenant we take over gets the same baseline in the first ninety days: multi-factor authentication (MFA) for all users, conditional access policies by location and device, legacy auth blocking (basic auth is the single biggest source of account takeover we see), Safe Attachments and Safe Links, impersonation protection for executives, sensitivity labels where the data model supports them, data loss prevention (DLP) policies for regulated industries, and Microsoft Defender for Endpoint integration on company-managed devices. We publish a before-and-after Secure Score so you can see the change.
Our migration timeline
A typical Vancouver business of 10 to 50 users takes three to six weeks end-to-end. The cutover itself is designed for zero downtime; the work before and after is what makes that possible.
Week 1 · Tenant setup
New tenant provisioning with security baseline applied from day one. Domain verification, DNS records staged, license assignment tested on pilot users.
Week 2 · Pilot & delta sync
Five to ten users move first. Mailbox sync runs in background against source system so the cutover weekend delta is small and fast.
Weekend · Cutover
DNS MX switchover, final delta sync, desktop Outlook reprofiling. Team arrives Monday to a working new mailbox with zero missing messages.
Weeks 3-4 · SharePoint & Teams
File-share to SharePoint migration with documented permissions model. Teams deployment, training sessions, and meeting-room device provisioning.
Weeks 5-6 · Stabilise
Hypercare with direct engineer access, third-party backup configured, documentation finalised, secure hand-off into monthly managed operations.
Backup for Microsoft 365 (yes, you need it)
The single most common Microsoft 365 misconception we see in Vancouver: "Microsoft backs up our data." Microsoft runs the platform and guarantees uptime, but retention windows are short. Deleted email is kept for 30 days. Deleted OneDrive and SharePoint items are retained for 93 days. After that, the data is gone. For any business that might not notice a deletion or corruption for months, we add third-party backup: Veeam Backup for Microsoft 365, AvePoint, or an equivalent Canadian-hosted solution. Retention is configurable to your compliance needs (typically 7 years for professional services, 1 year minimum for all clients). Restore is tested quarterly.
Microsoft 365 Support Across Metro Vancouver
Frequently asked questions
Which Microsoft 365 plan does my business need?
For most small businesses of 5 to 25 users, Business Standard is the floor. Add Business Premium when you need endpoint management through Intune or conditional access. For 50 plus users or regulated industries, E3 or E5 make more sense. We audit licensing quarterly and right-size assignments, since most tenants we inherit are over-licensed by 15 to 40 percent.
How long does it take to migrate from Google Workspace or Exchange?
Three to six weeks end-to-end for a typical 10 to 50 user business. Tenant setup happens in week one. Mailbox delta sync runs in the background, so the actual cutover weekend has zero email downtime. SharePoint and Teams rollout follow on a scheduled wave plan.
Does Microsoft 365 back up my data?
Not the way most business leaders assume. Microsoft guarantees uptime, but retention is short. Deleted email: 30 days. Deleted OneDrive or SharePoint items: 93 days. After that, gone. We always add a third-party backup (Veeam, AvePoint, or equivalent) with documented retention.
Can our data stay in Canada?
Yes for core data. Exchange, SharePoint, OneDrive, and Teams chat can be pinned to Canadian regions at tenant creation. Some advanced features still transit US regions; we disclose those in writing for clients with PIPEDA, BC's Personal Information Protection Act (PIPA), or FINTRAC obligations.
What if we already have Microsoft 365 but no one is managing it?
That is our most common onboarding. We start with a free security assessment that reports where the tenant stands against Microsoft's Secure Score baseline. Typical findings: multi-factor authentication (MFA) not enforced, legacy auth still enabled, no conditional access, under or over-licensed, no backup. We fix the critical gaps in the first two weeks.
Do you handle Teams Phone?
Yes. Teams Phone with direct routing or Microsoft Calling Plans. We port numbers, configure auto-attendants, call queues, and meeting room devices. For Vancouver businesses coming off legacy PBX systems (Cisco, Mitel, Nortel) we do the full voice migration including number portability with Canadian carriers.
Ready to talk?
A Hexafusion consultant will review your environment and respond within one business day with a scoped proposal.
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