24/7 Cybersecurity Operations · Port Coquitlam, BC
Cybersecurity is an operations problem, not a one-time project, and Mary Hill dispatch operations cannot wait until business hours for a security response. Hexafusion runs 24/7 endpoint detection and response (EDR), managed detection and response (MDR), security operations centre coverage, incident response, dark web monitoring, and phishing simulation for businesses across Port Coquitlam. Built for ransomware-era threats, freight-payment fraud, and shipper-impersonation schemes, written into your cyber-insurance renewal.
SOC Coverage
24/7/365 security operations centre on Enterprise plans.
Critical Alert Triage
First analyst eyes on a critical alert within minutes.
Incident Containment
Automated endpoint isolation while human investigation begins.
Coverage Areas
Mary Hill, Town Centre, Birchland Manor, Lincoln Park, Citadel Heights, Glenwood, Riverwood, plus Tri-Cities multi-site
Six operational layers running together, every day. Each one catches what the layer before it missed. Each one is part of the standard managed cybersecurity scope for Port Coquitlam clients, not an upsell, and each one is tuned for the dispatch, retail, and clinic operating patterns that define PoCo.
Behavioural endpoint protection on every Windows, Mac, server, and dispatch workstation. Catches the ransomware and credential-theft activity that antivirus signatures miss. Now the floor for cyber-insurance underwriting.
EDR telemetry forwarded to a 24/7 security operations centre staffed by human analysts. Alerts are triaged, false positives discarded, and real threats handed back to Hexafusion for containment and recovery, without waking your dispatch supervisor at 3 a.m. for noise.
A documented 5-step process every Port Coquitlam client runs against: contain, investigate, eradicate, recover, lessons. Quarterly tabletop exercises keep the runbook live. Written incident reports go to leadership, insurer, legal, and any regulator.
Continuous monitoring of breach dumps, paste sites, and underground marketplaces for credentials tied to your domain. Compromised dispatcher and accounting credentials are surfaced within hours and rotated before an attacker can redirect a load or wire payment.
Monthly simulated phishing campaigns tuned to industry-specific lures (broker banking-update fraud for trucking, parts-vendor impersonation for auto trades, CRA impersonation for accounting, insurance phishing for clinics). Just-in-time training the moment a user clicks.
Continuous external attack-surface monitoring, monthly internal vulnerability scans, and cloud-posture management with prioritised remediation. SOC 2 and cyber-insurance ready.
Generic security templates miss the threats your industry actually faces. The threat playbook is tuned per vertical, and the phishing simulations are too. PoCo's industry mix demands it.
Broker-banking-update fraud, fictitious-pickup scams, dispatcher credential theft, and ransomware targeting Mary Hill freight forwarders. Driver-app identity, EDI-feed integrity, and shift-aware monitoring.
Vendor banking-update fraud, supply-chain attacks, and ransomware targeting Mary Hill production lines. OT segmentation, immutable backups, and shift-aware monitoring.
EMR ransomware defence, insurance-claim phishing, and BC PIPA breach response for clinics in Town Centre and along the Coast Meridian corridor.
Business email compromise (BEC), wire-fraud impersonation, and trust-account protection for legal and accounting firms around Shaughnessy Street and Lions Park.
Point-of-sale malware, gift-card fraud, and PCI scope monitoring for Town Centre retailers and operators near the Coquitlam Centre catchment.
Parts-vendor impersonation, shop-management ransomware, and customer-card protection across multi-bay PoCo shops and Tri-Cities sister sites.
Every Port Coquitlam business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Port Coquitlam businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Every laptop, in-cab tablet, and dispatch workstation arrives pre-imaged with the security baseline, EDR active, and MFA enforced before the user touches it. Hardware is part of the security perimeter, not separate from it.
At end-of-life we handle decommissioning to a standard your insurer will accept. Drive sanitisation follows NIST Special Publication 800-88 guidelines (cryptographic erasure for SSDs, multi-pass wipe for spinning drives), every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. When an incident lands at 2 a.m. for a Port Coquitlam client, the response is led by people who have run real investigations, not a junior analyst escalating to a call centre. The same team writes the runbook, watches the alerts, and presents the post-incident review to your leadership and family ownership.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, security-event summary, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your environment, your industry, and what is driving the timing. We respond within one business day. If you suspect an active incident, call (604) 332-1500 now.
24/7 SOC coverage and minute-level critical-alert triage apply to Enterprise plan clients. Professional plans receive business-hours triage with automated containment running around the clock. Emergency on-site windows are targets, not guarantees, and depend on Lower Mainland traffic, weather, and bridge conditions. Force-majeure events (declared emergencies, wide-scale outages) are handled on a best-effort basis.
Sibling Port Coquitlam pages and deep-dive cybersecurity cluster pages referenced above.
