Strategic IT Services · Vancouver, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for Vancouver businesses: a written 12 to 36 month technology roadmap, a vCIO at the leadership table, fixed-price project delivery you can budget against, and quarterly business reviews that keep the technology agenda aligned with the business plan. We cover the Downtown core, Gastown, Yaletown, Coal Harbour, the West End, Mount Pleasant, Kitsilano, Commercial Drive, East Van, South Van, and Marpole from our office at 250 to 997 Seymour Street, a short walk from Granville and Stadium SkyTrain stations.
Technology Roadmap
12 to 36 month plan, refreshed every quarter at the QBR.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Project Delivery
Fixed-price project scopes with a named PM and weekly status reports.
Coverage Areas
Downtown, Gastown, Yaletown, Coal Harbour, West End, Mount Pleasant, Kitsilano, Commercial Drive, East Van, Marpole
Strategic IT is the layer above the helpdesk. It is what decides whether technology supports growth or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request, and every Vancouver engagement ties back to the same QBR document leadership signs off on.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and headcount-driven capacity. Refreshed quarterly and re-baselined to your fiscal year so finance can budget with confidence.
A virtual Chief Information Officer who attends your strategic planning, translates business goals into technology decisions, and presents to boards or investors when needed. Included on Professional and Enterprise plans, no add-on fee.
Downtown office buildouts, server-room moves, Microsoft 365 migrations, ERP rollouts, AV refresh, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward to leadership.
We hold the relationships with your ISP, telecom, line-of-business software vendors, and hardware distribution. One throat to choke when things break, and one team negotiating renewals on your behalf at QBR cadence.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and on-site support are all included on the same flat-rate plan, not a separate contract you discover at renewal.
Vancouver's industry mix is unusually varied for a single city. Strategic IT planning looks very different for a Yaletown SaaS company than for a Coal Harbour mining HQ or a Hollywood North production office, and that is reflected in the roadmap we build for you.
Yaletown and Mount Pleasant gaming studios, ecommerce platforms, and SaaS vendors need IT that scales with engineering headcount and satisfies enterprise-customer security questionnaires inside a single fiscal year.
Production offices and post-production houses run short-lived projects with long-lived data. Roadmaps cover asset-management refresh, MPA-aware content security, and capacity that scales up for a project then back down.
Coal Harbour mining headquarters, asset managers, and family offices need a documented control environment, board-ready reporting, and a refresh budget defendable to a CFO.
EMR roadmaps and multi-site clinic standardisation for practices in the VGH corridor, the St. Paul's catchment, and the South Granville and Kitsilano clusters, with BC PIPA-aware planning.
Accounting, legal, and consulting firms in Downtown and Gastown, plus restaurants and hospitality groups handling seasonal cruise and tourism IT spikes from May through September.
Training providers, non-profits, and member-organisation offices near UBC Robson Square, BCIT Downtown, and the WeWork and Spaces footprints throughout the Downtown peninsula.
Every Vancouver business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Vancouver businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, server, and switch is on a documented lifecycle so the next refresh is budgeted before it is urgent.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements are led personally, not delegated to a junior account manager reading a deck written somewhere else. The same team that builds your Vancouver roadmap reviews the alerts at 2 a.m. and shows up on-site when a project crosses the line from remote to hands-on. Our downtown office at 250 to 997 Seymour Street means a Vancouver site visit is a short walk or SkyTrain ride away, not a cross-bridge commitment.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your year, and what you are trying to build. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed.
Sibling Vancouver pages and deep-dive cluster pages on strategic IT topics referenced above.
