Strategic IT Services · Port Coquitlam, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for Port Coquitlam businesses: a written 12-month technology roadmap, vCIO advisory at the leadership table, fixed-price project delivery, and a baseline of operations that keeps dispatch, retail, and back-office systems running while you focus on growth. We cover the Mary Hill industrial corridor, Town Centre around Shaughnessy Street and Lions Park, Birchland Manor, Lincoln Park, Citadel Heights, Glenwood, and Riverwood, plus the Tri-Cities footprint many PoCo clients share with Coquitlam and Port Moody.
Technology Roadmap
12 to 36 month plan, refreshed every quarter.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Project Delivery
Scoped, fixed-price projects with named PM and weekly status.
Coverage Areas
Mary Hill industrial, Town Centre, Birchland Manor, Lincoln Park, Citadel Heights, Glenwood, Riverwood, plus Tri-Cities multi-site
Strategic IT is the layer above the helpdesk. It is what decides whether your technology supports growth or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request, and is tuned to the PoCo reality: dispatch operations that cannot pause, retail with shift patterns, and Tri-Cities multi-site footprints.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and headcount-driven capacity. Refreshed quarterly and re-baselined annually so finance can budget with confidence across PoCo and your sister sites.
A virtual Chief Information Officer at the leadership table. We attend your strategic planning, translate business goals into technology decisions, and present to the family ownership group, the board, or your investors when needed. Included on Professional and Enterprise plans.
Office buildouts, dispatch-system migrations, Microsoft 365 migrations, ERP rollouts, AV refresh, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward to your operations lead.
Many PoCo clients also operate from Coquitlam or Port Moody. We design the network, identity, and standard image once, then deploy it consistently across all sites with one vendor list and one consolidated invoice. Multi-site is the default, not the exception.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and on-site support are all included on the same flat-rate plan, not a separate contract.
Port Coquitlam's industry mix is dominated by Mary Hill trucking and light manufacturing, with Town Centre and Coquitlam Centre adjacent retail and professional services. The roadmap looks very different for a freight forwarder than it does for a Town Centre accounting firm, and that is reflected in the planning we deliver.
Dispatch-software roadmaps, ELD lifecycle, yard-camera networks, and continuity planning for the Mary Hill freight forwarders and trucking yards where downtime translates directly into chargebacks.
Shop-floor segmentation, ERP and MRP planning, capital budgeting for production refresh, and disaster-recovery scoping for Mary Hill manufacturers running line equipment alongside office IT.
Shop-management software roadmaps, parts-lookup integration, multi-bay POS, and lifecycle planning for the auto trades across PoCo and the broader Tri-Cities catchment.
Accounting, legal, and consulting firms around Town Centre and the Shaughnessy Street corridor need roadmaps for matter management, document refresh, and client-portal modernisation tied to family-led growth plans.
Point-of-sale lifecycle, payment-platform changes, and multi-site rollouts for Town Centre retailers and operators adjacent to the Coquitlam Centre and Hyde Creek catchments.
PoCo has a high concentration of multi-generation family businesses with accumulated tech debt. We inventory what exists, rank what is at risk, and sequence modernisation against operating-cash reality.
Every Port Coquitlam business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Port Coquitlam businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, in-cab tablet, server, and switch is on a documented lifecycle so the next refresh is budgeted before it is urgent.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements for Port Coquitlam clients are led personally, not delegated to a junior account manager reading a deck written somewhere else. The same team that builds your roadmap reviews the alerts at 2 a.m. and drives the Mary Hill Bypass when a project crosses the line from remote to hands-on.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your sites across the Tri-Cities, and what you are trying to build. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed.
Sibling Port Coquitlam pages and deep-dive cluster pages on strategic IT topics referenced above.
