24/7 Cybersecurity Operations · Surrey, BC

Cybersecurity for Surrey Businesses

Cybersecurity is an operations problem, not a one-time project. Hexafusion runs 24/7 endpoint detection and response (EDR), managed detection and response (MDR), security operations centre coverage, incident response, dark web monitoring, and phishing simulation for businesses across Surrey. Built for ransomware-era threats hitting the City Centre tech corridor, the Newton and Port Kells industrial footprint, and the Surrey Memorial healthcare cluster. Written into your cyber-insurance renewal.

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Hexafusion at a glance for Surrey businesses. Vancouver-based since 2020 · downtown office at 997 Seymour Street · founder is a former PCI DSS Internal Security Assessor · 24/7 SOC coverage on Enterprise plans · documented 5-step incident-response runbook · renewal-ready statement of controls for cyber insurance every year · flat-rate managed plans.

SOC Coverage

24/7/365 security operations centre on Enterprise plans.

Critical Alert Triage

First analyst eyes on a critical alert within minutes.

Incident Containment

Automated endpoint isolation while human investigation begins.

Coverage Areas

City Centre, Whalley, Newton, Cloverdale, Guildford, South Surrey, Fleetwood, Port Kells

What 24/7 Cybersecurity Includes in Surrey

Six operational layers running together, every day. Each one catches what the layer before it missed. Each one is part of the standard managed cybersecurity scope for Surrey clients, not an upsell.

Endpoint Detection & Response (EDR)

Behavioural endpoint protection on every Windows, Mac, server, and ruggedised field tablet. Catches the ransomware and credential-theft activity that antivirus signatures miss. Now the floor for cyber-insurance underwriting.

Managed Detection & Response (MDR)

EDR telemetry forwarded to a 24/7 security operations centre staffed by human analysts. Alerts are triaged, false positives discarded, and real threats handed back to Hexafusion for containment and recovery.

Incident Response Runbook

A documented 5-step process every Surrey client runs against: contain, investigate, eradicate, recover, lessons. Quarterly tabletop exercises keep the runbook live. Written incident reports go to leadership, insurer, legal, and any regulator.

Dark Web & Credential Monitoring

Continuous monitoring of breach dumps, paste sites, and underground marketplaces for credentials tied to your domain. Compromised credentials are surfaced within hours and rotated before an attacker reuses them.

Phishing Simulation & Training

Monthly simulated phishing campaigns tuned to industry-specific lures: CRA impersonation, construction vendor banking-update fraud, real-estate wire fraud, health-system invoice impersonation. Just-in-time training the moment a user clicks. Baseline click rates drop from 25-30 percent to under 5 percent inside a year.

Vulnerability & Attack-Surface Monitoring

Continuous external attack-surface monitoring, monthly internal vulnerability scans, and cloud-posture management with prioritised remediation. SOC 2 and cyber-insurance ready.

Industry-Specific Threats We Defend Against in Surrey

Generic security templates miss the threats your industry actually faces. The threat playbook is tuned per vertical, and the phishing simulations are too.

Construction and Trades

Vendor banking-update fraud, invoice impersonation, and Procore credential theft for the Surrey trades sector. Mobile threat defence on BYOD field devices and payment-change-verification policy.

Manufacturing and Logistics

Supply-chain attacks, OT-targeted ransomware, and WMS credential theft for Port Kells, Newton industrial, and CN Rail Surrey Intermodal operators. OT segmentation, immutable backups, and shift-aware monitoring.

Innovation Boulevard Tech

Source-code repository protection, build-pipeline integrity, and credential-stealer detection for Innovation Boulevard health-tech and SaaS startups. Customer security questionnaires answered with real evidence.

Healthcare and Clinics

EMR ransomware defence, insurance-claim phishing, and BC PIPA breach response for clinics around Surrey Memorial Hospital, Jim Pattison Outpatient Centre, and the South Surrey medical strip.

Professional Services

Business email compromise (BEC), wire-fraud impersonation, and trust-account protection for legal and accounting firms in City Centre and South Surrey.

Automotive and Retail

DMS protection for King George Boulevard dealerships, POS malware defence, and gift-card fraud monitoring for retail operators at Guildford Town Centre and Central City Shopping Centre.

Compliance-Ready IT Baseline for Surrey Businesses

Every Surrey business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.

  • Identity and access. Microsoft Entra ID with Conditional Access policies, multi-factor authentication (MFA) enforcement on every account, and compliant-device sign-in checks.
  • Endpoint protection. Endpoint Detection and Response (EDR) on every Windows, Mac, and mobile device, deployed and active before the user receives the laptop.
  • Disk encryption. BitLocker on Windows and FileVault on Mac, key-escrowed centrally so a lost device does not become a data breach.
  • Email hardening. SPF, DKIM, and DMARC alignment plus anti-phishing and impersonation-protection rules tuned to your industry.
  • Backup and recovery. Managed backups with documented retention and quarterly restore tests so you know recovery actually works before an incident.
  • BC PIPA and PIPEDA aware. Audit logging, role-based access, and breach-notification process documentation kept up to date with the current Office of the Privacy Commissioner of Canada guidance.

Hardware Procurement and Secure Disposal in Surrey

Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Surrey businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Every laptop and ruggedised field tablet arrives pre-imaged with the security baseline, EDR active, and MFA enforced before the user touches it. Hardware is part of the security perimeter, not separate from it.

At end-of-life we handle decommissioning to a standard your insurer will accept. Drive sanitisation follows NIST Special Publication 800-88 guidelines (cryptographic erasure for SSDs, multi-pass wipe for spinning drives), every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).

Who you actually work with in Surrey

Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. When an incident lands at 2 a.m. for a Surrey client, the response is led by people who have run real investigations, not a junior analyst escalating to a call centre. The same team writes the runbook, watches the alerts, and presents the post-incident review to your leadership.

Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, security-event summary, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.

Why Surrey businesses choose Hexafusion for cybersecurity

  • 24/7 SOC coverage. Real human analysts watching real alerts at 2 a.m., not just a dashboard that emails you in the morning.
  • Documented runbook. Every incident type has a written procedure. Tabletop exercises every quarter prove the runbook still works.
  • Renewal-ready evidence. Annual statement of controls written in the language cyber insurers use. Several Surrey clients have moved into preferred tiers.
  • Phishing program that works. Construction, healthcare, and tech-tuned simulations and just-in-time training cut click rates by 80% in the first year.
  • Incident response retainer available. Active breach? Call (604) 332-1500. We can engage as the incident-response partner even before you sign a managed agreement.
  • Local team on-site. If containment requires hands on hardware in Port Kells at 4 a.m., we drive.

See more reasons why businesses choose us →

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Get 24/7 cybersecurity for your Surrey business

Tell us about your environment, your industry, and what is driving the timing. We respond within one business day. If you suspect an active incident, call (604) 332-1500 now.

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Cybersecurity response times for Surrey

Critical SOC alert triage
Minutes
First human analyst eyes on a critical EDR or MDR alert within minutes on Enterprise plans. Automated containment plays while triage runs.
Endpoint isolation
Automated
High-confidence threats trigger automatic network isolation of the affected endpoint before a human is paged. Lateral movement is stopped at the device.
Emergency on-site (Surrey)
Within 2 hours
Drive time from our downtown Vancouver office (997 Seymour St, Suite 250) via Pattullo, Alex Fraser, or Port Mann depending on conditions. Most containment is achieved remotely before a vehicle moves.
Written incident report
Same business day
Preliminary incident summary delivered same business day. Final report with timeline, root cause, and lessons within 5 business days.

24/7 SOC coverage and minute-level critical-alert triage apply to Enterprise plan clients. Professional plans receive business-hours triage with automated containment running around the clock. Emergency on-site windows are targets, not guarantees, and depend on traffic, weather, and bridge conditions. Force-majeure events (declared emergencies, wide-scale outages) are handled on a best-effort basis.

Related Hexafusion resources

Sibling Surrey pages and deep-dive cybersecurity cluster pages referenced above.

Cybersecurity Vancouver IT Security Surrey IT Services Surrey Managed IT Surrey Help Desk Surrey IT Support Surrey EDR & MDR MFA Awareness Training
Hexafusion 24/7 cybersecurity operations protecting a Surrey business
Hexafusion 24/7 cybersecurity operations protecting a Surrey business.