Strategic IT Services · Surrey, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for Surrey businesses: a written 12-month technology roadmap, vCIO advisory at the leadership table, project delivery you can budget against, and a baseline of operations that keeps the lights on while you focus on growth. We cover City Centre and Whalley, Newton, Cloverdale, Guildford, South Surrey, Fleetwood, Panorama Ridge, and the Port Kells industrial corridor. Surrey is the fastest-growing city in Metro Vancouver, and the strategic IT plan we write reflects that pace.
Technology Roadmap
12 to 36 month plan, refreshed every quarter.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Project Delivery
Scoped, fixed-price projects with named PM and weekly status.
Coverage Areas
City Centre, Whalley, Newton, Cloverdale, Guildford, South Surrey, Fleetwood, Panorama Ridge, Port Kells
Strategic IT is the layer above the helpdesk. In a city growing as fast as Surrey, it is what decides whether your IT supports next year's headcount or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and Surrey-specific headcount-driven capacity (new offices in City Centre, additional job sites for trades). Refreshed quarterly and re-baselined annually so finance can budget with confidence.
A virtual Chief Information Officer at the leadership table. We attend your strategic planning, translate business goals into technology decisions, and present to boards or investors when needed. Included on Professional and Enterprise plans.
Office buildouts in the new City Centre towers around King George SkyTrain, server-room moves, Microsoft 365 migrations, ERP and WMS rollouts for Port Kells and Newton industrial, AV refresh, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward.
We hold the relationships with your ISP, telecom, line-of-business software vendors, and hardware distribution. One throat to choke when things break, and one team negotiating renewals on your behalf.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and on-site support are all included on the same flat-rate plan, not a separate contract.
Surrey's industry mix is one of the broadest in the Lower Mainland. Strategic IT planning looks very different for a Port Kells logistics operator than it does for an Innovation Boulevard health-tech startup, and that is reflected in the roadmap we build for you.
Surrey has the densest concentration of trades and construction firms in Metro Vancouver. Roadmaps cover Procore or Buildertrend administration, field-staff hardware refresh, mobile MFA, LTE-failover at trailers, and BYOD policy for site managers.
Newton industrial, Port Kells, and the CN Rail Surrey Intermodal corridor: ERP and WMS roadmaps, OT segmentation planning, capital budgeting for shop-floor and yard-management refresh, and disaster-recovery scoping tied to shipping windows.
EMR roadmaps, multi-site clinic standardisation, and BC PIPA-aware planning for specialty practices around Surrey Memorial Hospital, Jim Pattison Outpatient Centre, and the South Surrey medical strip.
Health-tech, AI, and SaaS startups in the Innovation Boulevard corridor around SFU Surrey and Surrey Memorial need IT that scales with engineering headcount and satisfies enterprise-customer security questionnaires.
Accounting, legal, real-estate, and consulting firms in City Centre and the South Surrey professional corridor need roadmaps for matter management, document-management refresh, and client-portal modernisation.
Dealerships along King George Boulevard and Fraser Highway, and multi-site retailers at Guildford Town Centre and Central City Shopping Centre. DMS roadmaps, point-of-sale lifecycle, and payment-platform planning.
Every Surrey business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Surrey businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, server, switch, and ruggedised field tablet is on a documented lifecycle so the next refresh is budgeted before it is urgent.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements are led personally, not delegated to a junior account manager reading a deck written somewhere else. The same team that builds your roadmap reviews the alerts at 2 a.m. and shows up on-site in Cloverdale or Port Kells when a project crosses the line from remote to hands-on.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your year, and what you are trying to build. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed.
Sibling Surrey pages and deep-dive cluster pages on strategic IT topics referenced above.
