Strategic IT Services · Coquitlam, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for Coquitlam businesses: a written 12-month technology roadmap, vCIO advisory at the leadership table, project delivery you can budget against, and a baseline of operations that keeps the lights on while leadership focuses on growth. We cover Coquitlam Town Centre, Burquitlam, Maillardville, Westwood Plateau, Austin Heights, Eagle Ridge, and the wider Tri-Cities corridor along the Lougheed and Highway 1 routes.
Technology Roadmap
12 to 36 month plan, refreshed every quarter.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Tri-Cities Reach
One roadmap covers Coquitlam, Port Coquitlam, and Port Moody sites under one scope.
Coverage Areas
Town Centre, Burquitlam, Maillardville, Westwood Plateau, Austin Heights, Eagle Ridge, Coquitlam West
Strategic IT is the layer above the helpdesk. It is what determines whether your technology supports growth or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request, and is sized for the kind of professional-services and mixed-industry businesses that have grown rapidly around Coquitlam Town Centre and the Evergreen SkyTrain extension.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and Tri-Cities multi-site capacity. Refreshed quarterly and re-baselined annually so finance can budget with confidence across all three cities.
A virtual Chief Information Officer at the leadership table. We attend your strategic planning, translate business goals into technology decisions, and present to boards or investors when needed. Included on Professional and Enterprise plans for Coquitlam clients.
Coquitlam Town Centre office buildouts, Burquitlam tower fit-outs, Microsoft 365 migrations, ERP rollouts, AV refresh, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward.
Many Coquitlam-based businesses also operate from Port Coquitlam or Port Moody addresses. One roadmap, one security baseline, one Microsoft 365 tenancy, and one QBR that reports on the whole Tri-Cities footprint rather than each site as a silo.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and on-site support are all included on the same flat-rate plan, not a separate contract.
Coquitlam's industry mix has shifted significantly since the Evergreen SkyTrain extension opened in 2016. Town Centre is now a professional-services hub, Maillardville carries the city's manufacturing heritage, and the Riverview Lands redevelopment will reshape the south corridor over the next decade. Strategic IT planning is tuned to which side of that shift your business sits on.
Accounting, legal, architecture, design, and consulting firms in the Town Centre towers near Lafarge Lake and Coquitlam Centre. Matter management, document-management refresh, and client-portal modernisation on the roadmap.
Maillardville and Coquitlam West light manufacturers with ERP and MRP roadmaps, OT segmentation planning, and capital budgeting for shop-floor refresh.
Point-of-sale lifecycle, payment-platform changes, and multi-site rollouts for tenants at Coquitlam Centre and along the North Road retail strip.
EMR roadmaps, multi-site clinic standardisation, and BC PIPA-aware planning for practices near Eagle Ridge Hospital and the Austin Heights medical corridor.
Tri-Cities construction firms riding the Burquitlam, Lougheed, and Riverview Lands development cycles need IT roadmaps that account for project-management software, field-device fleets, and rapid headcount changes.
Training providers, tutoring services, and non-profits operating around Douglas College David Lam Campus and Coquitlam College with grant-funded technology cycles.
Every Coquitlam business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for Coquitlam businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, server, and switch is on a documented lifecycle so the next refresh is budgeted before it is urgent.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements with Coquitlam clients are led personally, not delegated to a junior account manager. The same team that builds your roadmap reviews the alerts at 2 a.m. and shows up on-site when a Town Centre or Burquitlam project crosses the line from remote to hands-on.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your year, and what you are trying to build across Coquitlam and the Tri-Cities. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed.
Sibling Coquitlam pages and deep-dive cluster pages on strategic IT topics referenced above.
