Strategic IT Services · North Vancouver, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for North Vancouver businesses: a written 12-month technology roadmap, vCIO advisory at the leadership table, project delivery you can budget against, and a baseline of operations that keeps the lights on while you focus on growth. We cover Lower Lonsdale (LoLo), Central Lonsdale, Upper Lonsdale, Lynn Valley, Deep Cove, Edgemont Village, Capilano, Norgate, the Lions Gate Hospital corridor, and the Shipyards District.
Technology Roadmap
12 to 36 month plan, refreshed every quarter.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Project Delivery
Scoped, fixed-price projects with named PM and weekly status.
Coverage Areas
Lower Lonsdale, Central Lonsdale, Upper Lonsdale, Lynn Valley, Deep Cove, Edgemont, Capilano, Norgate, Blueridge, Seymour Heights, Maplewood
Strategic IT is the layer above the helpdesk. It is what determines whether your technology supports growth or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and headcount-driven capacity. Refreshed quarterly and re-baselined annually so finance can budget with confidence.
A virtual Chief Information Officer at the leadership table. We attend your strategic planning, translate business goals into technology decisions, and present to boards or investors when needed. Included on Professional and Enterprise plans.
Office buildouts in Lower Lonsdale or the Shipyards, server-room moves, Microsoft 365 migrations, ERP rollouts, AV refresh, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward.
We hold the relationships with your ISP, telecom, line-of-business software vendors, and hardware distribution. One throat to choke when things break, and one team negotiating renewals on your behalf.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and bridge-aware on-site support are all included on the same flat-rate plan, not a separate contract.
North Vancouver's industry mix runs from waterfront tech startups in Lower Lonsdale to specialty clinics near Lions Gate Hospital, outdoor and sportswear design houses, post-production studios, and the tourism operators behind Grouse Mountain and Capilano Suspension Bridge. The roadmap reflects that, not a generic template.
Lower Lonsdale and Central Lonsdale early-stage companies need IT that scales with engineering headcount and satisfies enterprise-customer security questionnaires. SOC 2 readiness on the roadmap from day one.
ERP and PLM integration, seasonal capacity planning around ski and outdoor cycles, retail-and-wholesale channel mix, and supply-chain security questionnaires for the dense outdoor-industry cluster anchored by Arc'teryx.
EMR roadmaps, multi-site clinic standardisation, and BC PIPA-aware planning for the dense specialty-clinic concentration adjacent to Lions Gate Hospital and along Central Lonsdale.
Seasonal-load planning, point-of-sale lifecycle, ticketing-platform integrations, and Wi-Fi for high-visitor venues from Grouse Mountain to Capilano Suspension Bridge, Mount Seymour, and Lynn Canyon Park.
High-throughput storage, colour-managed workflows, render pipelines, and tight delivery deadlines for post houses operating across the North Shore and into Lynnmour and Maplewood.
Accounting, legal, and consulting firms in Central Lonsdale and Edgemont Village need roadmaps for matter management, document-management refresh, and client-portal modernisation.
Every North Vancouver business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for North Vancouver businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, server, and switch is on a documented lifecycle so the next refresh is budgeted before it is urgent.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements are led personally, not delegated to a junior account manager reading a deck written somewhere else. The same team that builds your roadmap reviews the alerts at 2 a.m. and shows up on-site at your Lower Lonsdale or Lynn Valley office when a project crosses the line from remote to hands-on.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your year, and what you are trying to build. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed. On-site dispatch windows for North Vancouver account for Lions Gate and Second Narrows bridge conditions.
Sibling North Vancouver pages and deep-dive cluster pages on strategic IT topics referenced above.
