Strategic IT Services · White Rock, BC
IT services means more than fixing what is broken. Hexafusion delivers strategic IT for White Rock businesses: a written 12-month technology roadmap, vCIO advisory at the partner table, project delivery you can budget against, and a baseline of operations that keeps the lights on while you focus on clients. We cover Marine Drive, Five Corners, Centennial Park, East Beach, West Beach, Hillside, and the V4B professional-services corridor near the Peace Arch crossing.
Technology Roadmap
12 to 36 month plan, refreshed every quarter.
vCIO Cadence
Quarterly business reviews with leadership, monthly check-ins with operations.
Project Delivery
Scoped, fixed-price projects with named PM and weekly status.
Coverage Areas
Marine Drive, Five Corners, Centennial Park, East Beach, West Beach, Hillside, Royal/Stayte, V4B
Strategic IT is the layer above the helpdesk. It is what determines whether your technology supports the practice or quietly limits it. Each service below is delivered by named people on a documented cadence, not on request.
A written 12 to 36 month plan covering hardware lifecycle, software renewals, security investments, cloud migrations, and seasonal capacity. Refreshed quarterly and re-baselined annually so partners can budget with confidence even through the April-to-October tourism cycle.
A virtual Chief Information Officer at the partner or owner table. We attend strategic planning, translate succession and growth goals into technology decisions, and present to lenders or family-office advisors when needed. Included on Professional and Enterprise plans.
Marine Drive storefront fit-outs, one-room office moves to bigger Five Corners suites, Microsoft 365 migrations, client-portal launches, and Wi-Fi redesigns. Scoped up front, fixed-price, with a named project manager and a weekly status report you can forward.
We hold the relationships with your ISP, telecom, line-of-business software vendors, payment processors, and hardware distribution. One throat to choke when things break, and one team negotiating renewals on your behalf.
Real strategic reports: engagement health score, financial recap, project status, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF every quarter. See the QBR page for a worked example.
Strategic IT does not work without solid operations underneath it. Helpdesk, 24/7 monitoring, EDR, managed backup, and on-site support are all included on the same flat-rate plan, not a separate contract.
White Rock's industry mix is unusually concentrated in retirement-serving professional services, boutique retail, and seasonal hospitality. Strategic IT planning looks very different for a Marine Drive restaurant group than it does for a Five Corners estate-planning firm, and that is reflected in the roadmap we build for you.
Estate planning, wealth transfer, retirement-focused accounting, and senior-care advisory. Long client engagements, extended retention requirements, and partner-succession planning all sit on the roadmap.
POS lifecycle, payment-platform changes, guest Wi-Fi, and seasonal staffing IT for the boutiques and restaurants along Marine Drive and the pier promenade.
EMR roadmaps, multi-room clinic standardisation, and BC PIPA-aware planning for dental, optometry, audiology, and specialty practices near Five Corners and along Johnston Road.
CRM lifecycle, transaction-management platform refresh, e-signature integration, and mobile-agent device management for the very active White Rock and South Surrey market.
Businesses operating across the Peace Arch crossing with US clients, US bank accounts, or US-resident staff. Roadmaps include data-residency planning and FX-aware financial integration.
Solo lawyers, financial planners, and consultants operating from a single suite or a home office. Roadmaps emphasise managed Microsoft 365, secure remote access, and a continuity plan that does not depend on the principal being healthy.
Every White Rock business we onboard receives a documented security baseline aligned to the Canadian Centre for Cyber Security baseline controls and the requirements your cyber insurance carrier is asking about on renewal questionnaires. This is the same baseline we apply to our own infrastructure, not a stripped-down small-business version.
Hexafusion operates as a Dell authorized reseller and full-service IT supplier for White Rock businesses, with access to authorized Canadian distribution channels for Lenovo, Apple, Microsoft Surface, and networking gear from Cisco Meraki, Fortinet, SonicWall, Ubiquiti, Aruba, and Juniper. Procurement is part of the roadmap, not a one-off sales transaction. Every laptop, server, and switch is on a documented lifecycle so the next refresh is budgeted before it is urgent, which matters especially for solo practitioners along Marine Drive who cannot absorb an unplanned capital outlay.
At end-of-life we handle decommissioning with the same discipline as deployment. Drive sanitisation follows NIST Special Publication 800-88 guidelines, every retired device generates a serial-numbered certificate of destruction for your PIPEDA breach-notification record-keeping, and devices beyond economic refurbishment are recycled through programs accredited by the Electronic Products Recycling Association (EPRA Canada).
Hexafusion is led by founder Alex Barari, a former PCI DSS Internal Security Assessor with 15+ years in enterprise IT and cybersecurity. Strategic engagements are led personally, not delegated to a junior account manager. The same team that builds your roadmap reviews the alerts at 2 a.m. and drives down Highway 99 when a project crosses the line from remote to hands-on.
Our quarterly business review (QBR) is a real strategic report, not a generic newsletter: engagement health score, financial recap, onboarding progress, renewal calendar, and an AI-summarised executive paragraph delivered as a PDF to every client at the end of every calendar quarter. See the QBR page for a worked example.
We also serve: See all service areas →
Tell us about your team, your year, and what you are trying to build. We respond within one business day with a custom flat-rate quote that includes a vCIO engagement.
Roadmap refresh and QBR cadence apply to Professional and Enterprise plans. Project scoping windows are targets and depend on response speed from your team and any third-party vendors involved. Fixed-price project scopes are built on documented assumptions; out-of-scope work is quoted separately before it is executed.
Sibling White Rock pages and deep-dive cluster pages on strategic IT topics referenced above.
