Managed IT
Help desk, onboarding, vendors, and device management.
Managed IT · Vancouver, BC
IT that keeps your business moving
Hexafusion IT Solutions is a Vancouver, British Columbia managed IT services and cybersecurity firm serving small and mid-sized businesses across the Lower Mainland. Founded by a former PCI DSS Internal Security Assessor, we deliver flat-rate help desk, security, cloud, compliance, and backup with documented response commitments.
Why BC businesses choose us
Flat-rate support, layered security, and documentation your staff can actually use, built for growing BC organizations.
- 15-minute initial ticket response by a real engineer, not an autoresponder
- 1-hour on-site response for emergencies in downtown Vancouver
- Same-day resolution on Professional and Enterprise plans where we manage your network, barring force majeure
- Tested backups and documented disaster recovery planning
15 minTicket response
1 hrVancouver on-site
Since 2020Vancouver BC
Canadian clients
Built for organizations operating in Canada
We are headquartered in British Columbia and anchor our advice in Canadian privacy law, local infrastructure planning, and realistic response expectations - not repackaged US-only playbooks.
Privacy and compliance context
Form and website data is handled under PIPEDA and BC PIPA. For managed services we align to your sector (health, finance, professional services, or public-facing) and to cross-border operations when you also work in the United States.
Local service, clear scope
Every proposal is scoped to what we actually deliver in the Lower Mainland. You get written response commitments on supported plans, documentation you own, and support for cloud-first, hybrid, or on-premises environments.
Questions for your privacy officer? See our Privacy Policy or contact us for how we handle data in client engagements.
We manage and support 35+ technology partners across security, cloud, networking, backup, and hardware.
Capabilities
Everything in one partnership
From daily support to strategic roadmaps: see the full list on our services page.
Security
Endpoint protection (EDR: Endpoint Detection and Response), multi-factor authentication (MFA), firewalls, awareness training, and hardening.
Cloud & M365
Tenant management, email, SharePoint, and identity.
Backup & DR
Microsoft 365 backup, servers, backup and disaster recovery (BDR: Backup and Disaster Recovery) options, and test restores.
Free · 2 Minutes · Instant Results
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Where We Work
Serving Metro Vancouver and the Lower Mainland
We are a local IT company. Our team can be on-site across the region when remote support is not enough.
Vancouver
Downtown, East Van, Kitsilano, South Van
Burnaby
Metrotown, Brentwood, Lougheed, Big Bend
Richmond
City Centre, Steveston, Sea Island, YVR
Surrey
City Centre, Newton, Cloverdale, South Surrey
Coquitlam
Town Centre, Port Moody, Port Coquitlam
Langley
Langley City, Township, Willowbrook, Aldergrove