Industry IT · Vancouver, BC

Construction IT Support Vancouver | Procore, BlueBeam, Autodesk Construction Cloud

Construction IT has two environments at once. The head office in Vancouver, Burnaby, or Surrey runs estimating, accounting, BIM workstations, and document control. The job-site runs field laptops, tablets, plan rooms, and whatever wifi solution survived the last pour. When a superintendent cannot open a drawing set on BlueBeam from a trailer in Richmond, or Procore photos will not sync because the LTE bonded router rebooted, that is a project cost. Hexafusion supports Lower Mainland general contractors, trades, and developers with job-site aware IT, 15-minute ticket response, and engineers who understand what happens when a drawing revision is the difference between rework and pour-day success.

Construction software we support

Job-site connectivity and field hardware

• Job-site wifi. Starlink, LTE modems, bonded LTE, and hybrid configurations based on site visibility and throughput needs. Designed for trailer-to-site coverage and survivable to equipment moves.
• Trailer networking. Firewall, switch, and access-point stack that can be deployed and torn down without an engineer on site every time.
• Subtrade and visitor separation. VLANs and guest networks so a subtrade laptop does not sit next to your project-management traffic.
• Dell Latitude Rugged. Procured as a Dell authorized partner, sized for BlueBeam and drawing review, and ruggedised for site conditions.
• Mobile device management. Intune or equivalent, with remote wipe, configuration profiles, and app control.
• Photo and video evidence storage. Large, indexed repositories tied to Procore, Autodesk Construction Cloud, or SharePoint, with retention aligned to project close-out and warranty periods.

Bid room, plan vault, and document control

• Bid room isolation. Segregated network zones and access lists so tender submissions sit away from general staff file shares.
• Plan vault. Version-controlled drawing sets, issue-for-tender, issue-for-construction, and as-built states enforced by system, not convention.
• Controlled distribution. Secure external sharing with expiring links and access logging rather than email attachments.
• Project close-out archives. Retention schedules that align with warranty and limitation periods.
• Dell workstation procurement. OptiPlex for estimators, Precision for BIM, and Latitude Rugged for field leads.

Privacy, compliance, and records retention

Construction sits at the intersection of several BC regulatory regimes. WorkSafeBC and the BC Occupational Health and Safety Regulation drive safety record-keeping, incident documentation, and training evidence. PIPEDA and BC PIPA cover personal information collected from employees, subcontractors, and prospective homebuyers. BC prompt payment rules and contracting law place demands on how financial records, notices, and communications are preserved. We operate the IT controls that keep those records secure, retrievable, and intact when a regulator, insurer, or counterparty asks.

• Encrypted storage. Full-disk encryption on servers, workstations, and laptops. Backups encrypted at rest and replicated off-site.
• Access logging. Who accessed which drawing set and when, retained per document-control policy.
• Role-based access. Estimator, project manager, superintendent, subtrade, and accounting roles separated.
• Retention. Project records retained through warranty, limitation, and any contract-specified archive periods.
• Secure disposal. Certificates of destruction for end-of-life drives and mobile devices.
• Reference. WorkSafeBC guidance at worksafebc.com. Federal privacy guidance at priv.gc.ca.

Workflow-respecting support

Construction runs on its own clock. We schedule around it:

• No head-office patching during project deadline weeks. Closings, tender submissions, and pour days get a hold.
• Site mobilisations pre-staged so a new trailer is online before the first tradesperson arrives.
• After-hours and weekend work available for bid-room cutover, server migration, or major software rollout.
• Change control on BIM servers. No unplanned updates during active coordination sessions.
• Staged rollouts for BlueBeam, Procore, and Autodesk updates across pilot users before fleet deployment.

SLA commitments for Vancouver-area construction firms

Tender deadlines and pour schedules do not wait. Our commitments:

• Initial ticket response within 15 minutes.
• Emergency on-site Vancouver downtown within 1 hour.
• Emergency on-site Burnaby, Richmond, North Vancouver within 1 hour 30 minutes.
• Emergency on-site West Vancouver, New Westminster within 1 hour 45 minutes.
• Emergency on-site Coquitlam, Port Coquitlam, Port Moody, Delta within 2 hours.
• Emergency on-site Surrey, Langley, White Rock, Maple Ridge within 2 hours 30 minutes.
• Same-day resolution on Professional and Enterprise plans where Hexafusion manages the network, barring force majeure.
• Remote support immediate during the response window.

Why Vancouver construction firms choose Hexafusion

Founded in 2020 by Alex Barari, a former PCI DSS Internal Security Assessor, Hexafusion brings enterprise-grade IT and cybersecurity to regulated mid-market businesses that operate with thin back-office teams. Construction firms fit the profile. Head-office, BIM, and field-site requirements layered together, and no appetite for vendor hand-offs between them. Our engineers are Microsoft, Cisco, and CompTIA certified, we procure hardware as a Dell authorized partner, and we are based at 250-997 Seymour St in downtown Vancouver, within the response windows published on this page for most Lower Mainland sites.

We work alongside Procore, BlueBeam, Autodesk, and your accounting vendor rather than around them. Application defects route to the vendor. Infrastructure, network, identity, workstation, backup, and job-site connectivity stay with us. That split lets project teams keep momentum without juggling IT vendor hand-offs during a bid week.

We serve BC businesses of every size, from a trade contractor with a small field crew to a general contractor running multiple concurrent sites across the Lower Mainland. Our standard for access control, encryption, retention, and response time does not scale down with the size of the firm. Only the breadth of the engagement does.

Common construction-firm issues we fix

• Job-site wifi outages. Starlink dish re-alignment, LTE carrier failover, or bonded router tuning. Diagnosed remotely first, dispatched second.
• Procore and BlueBeam sync failures. Often credential, proxy, or storage. Fixed at root.
• Revit central file performance. Work-sharing behaviour, central file placement, and workstation sizing tuned together.
• BIM coordination drift. Permission and work-set cleanups so coordinators see the right state.
• Wire-fraud phishing at progress-billing time. Email authentication, payer verification steps, and quarterly phishing simulation.
• Trailer hardware loss or theft. Remote wipe, encryption, and pre-staged replacement.
• Printing drawing sets at site. Wide-format and multi-function device deployment with stable drivers.
• Backup drift. Audited, remediated, and validated with quarterly test restores.

Frequently Asked Questions

Subcontractor and field-staff lifecycle

Construction onboarding and offboarding runs at a speed most industries do not match. Field staff and subcontractors come on a project for weeks or months, need access to specific Procore projects, BlueBeam Studio sessions, and wifi on specific sites, then roll off. Done carelessly this leaves orphaned accounts, stale Procore memberships, and devices that still carry site credentials after the relationship ends. We build repeatable onboarding runbooks that provision a field user with exactly the access they need for the duration of their assignment, and equally repeatable offboarding runbooks that revoke across every platform the moment the assignment closes. Device check-in and wipe procedures are part of the runbook, not an afterthought.

Cyber insurance and owner-rep readiness

General contractors and trades are increasingly asked, both by cyber insurers and by owner-rep prequalification teams, to demonstrate MFA coverage, backup immutability, EDR deployment, phishing training, and incident-response documentation. Larger owner-rep tenders and public-sector RFPs ask for similar evidence. We operate your environment to those standards and keep the evidence current as a byproduct of the engagement: backup test-restore logs, authentication audit exports, access reviews, and tabletop notes packaged for renewal or prequalification without a last-minute scramble.

Related services

Construction engagements usually include pieces from Managed IT Vancouver, Cybersecurity Vancouver, Cloud Services Vancouver, Backup & Disaster Recovery, and IT Supplier Vancouver.

Nearby industries we also support

Alongside construction firms we support manufacturing, real estate brokerages, and accounting firms that serve construction clients.

Reviewed by Alex Barari, Founder, former PCI DSS Internal Security Assessor (ISA).