Managed IT Services Plans | Hexafusion

MANAGED IT SERVICE
PLANS

An unmanaged network is an accident waiting to happen. We all know PCs will break and they will break at the most inconvenient time. What is the true cost when your IT system is not working? Most businesses know the cost to repair but do you include the lost productivity and labor? Fact is, when your systems are down, the lost profits are disastrous.

We prefer a more civil, predictable and proactive approach to manage your IT infrastructure. The maturity of the Internet has allowed robust monitoring and remediation tools to cut down the repair times and nearly prevent unexpected breakdowns. With proper monitoring and maintenance, we estimate to 90% of all issues are manageable and preventable. Almost like patient care.

DON’T WAIT ANOTHER DAY!
We monitor your systems 24/7, to avoid crashes and ensure your system are running efficiently. We use a combination of responsive, professional and cutting-edge monitoring systems to give you the best value and peace of mind.

 

SERVICES / PLANS

ESSENTIALS
$37.00 /mo Per User

STANDARD
$49.00 /mo Per User

PREMIUM
$79.00 /mo Per User

ENTERPRISE
$159.00 /mo Per User

IT SUPPORT SERVICES

Full-Service Help Desk

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Online Support Portal

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Onboarding and Offboarding Users

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Automated Microsoft Patch Management

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24/7/365 Hardware Health Monitoring

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Monthly Status Report

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Microsoft 365 / Google Workspace Administration & Support

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Software & Firmware Update Management

plus

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Unlimited Remote Support (Business Hours)

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Workstation Software Upgrades

plus

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Onsite Network and Server Health Checks (Monthly)

plus

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VPN Management

plus

plus

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Managed Third-Party Application Patching

plus

plus

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New Workstation Installation Including Laptops

plus

plus

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Managed Network Devices Firmware Upgrade

plus

plus

plus

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Unlimited 24/7 Priority Remote Support

plus

plus

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Unlimited Onsite Support (Business Hours)

plus

plus

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Emergency After Hours Support

plus

plus

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Guaranteed Response Times

plus

8 Hours

4 Hours

2 Hours

Hardware Repairs

plus

10% OFF

20% OFF

30% OFF

Microsoft 365 Business License (Included)

plus

plus

STANDARD

PREMIUM

Server Software Upgrades

plus

plus

plus

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CYBER SECURITY SERVICES

World-wide Threat Intelligence Al Network Integration

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Managed Ransomware, Phishing and Malware Protection

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Advanced Endpoint Security Software (Win/Mac)

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Managed Endpoint Zero-day Threat Protection

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Email Spam Filtering & Protection

plus

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Virus and Spyware Removal

plus

plus

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Phishing Attack Simulation (Monthly)

plus

plus

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Cybersecurity Threat Assessment

plus

plus

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Cybersecurity Awareness and Training

plus

plus

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DNS Content Filtering

plus

plus

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Enterprise Password Manager (with SSO)

plus

plus

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BACKUP AND DIASTER RECOVERY

Microsoft 365 and Google Workspace All-Inclusive Backup

plus

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Remote Backup Monitoring

plus

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PCs All-Inclusive Backup (1TB Included)

plus

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Servers All-Inclusive Backup (1TB Included)

plus

plus

plus

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IT MANAGEMENT SERVICES

Hardware Procurement

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Free Electronic Recycling

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License Management

plus

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IT Asset & Warranty Management

plus

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IT Vendor Liaison

plus

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Security Strategy Meeting / vCISO (Yearly)

plus

plus

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Written Business Plans

  • Business Continuity Plan

  • Business Disaster Recovery Plan

  • Acceptable Use Policy

plus

plus

plus

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Business Continuity and Disaster Recovery Plan

plus

plus

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Security Tests and Audits (Annually)

  • Vulnerability Scanning

  • Security Scanning

  • Penetration Testing

  • Ethical Hacking

  • Risk Assessment

  • Security Audits

  • Posture Assessment and Security Testing

  • Password Cracking

  • Dark Web Monitoring

plus

plus

plus

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IT Strategy Meeting / vCIO (Quarterly)

plus

plus

plus

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Compliance Reports (WISPs) For:

  • MA Personal Data Breach Laws (201-CMR-17)

  • HIPAA (Health Insurance Portable Accountability Act)

  • PCI (Payment Card Industry) 

  • European Union - GDPR

plus

plus

plus

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Domain Name Services

plus

plus

plus

plus

Cloud Web Hosting Services

plus

plus

plus

plus

Web Application Firewall

plus

plus

plus

plus

Server Support

plus

plus

plus

plus

Firewall & Switch Support

plus

plus

plus

plus

Wireless Network Support

plus

plus

plus

plus

Customer Login

News & Updates

Hexafusion is proud to announce the launch of our new website at www.hexafusion.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

Contact us

Learn more about what Hexafusion can do for your business.

Hexafusion
250 - 997 Seymour Street
Vancouver, British Columbia V6B 3M1