On February 26, 2025, Slack experienced a major outage that disrupted communication for thousands of businesses worldwide. While the issue was resolved, it raised serious concerns about reliability, business continuity, and the risks of relying too heavily on a single communication platform. Now that services are back online, it is time to analyze what happened, what lessons businesses should take away, and how to prevent similar disruptions in the future.
In a significant move, Microsoft has announced that it will be shutting down its pioneering communication platform, Skype, on May 5, 2025. This decision marks the end of an era for a service that once revolutionized online communication.
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