What we deliver

IT services for Vancouver businesses

Pick the service you need. Each opens a dedicated page with scope, methodology, FAQs, and how it fits into our managed-IT plans. Not sure which fits? Use the filters or book a discovery call.

Foundation

Managed IT Vancouver

Flat-rate monthly IT for small and mid-sized businesses. Helpdesk, monitoring, patching, backup, security, vendor management.

Learn more → Security

Cybersecurity Vancouver

Endpoint detection and response (EDR), multi-factor authentication (MFA), security operations centre (SOC) monitoring, awareness training, and PIPEDA-aligned controls.

Learn more → Security

EDR & MDR Vancouver

Managed endpoint detection and response with 24/7 security operations centre coverage. Cyber-insurance ready, PIPEDA aligned, documented incident response runbook.

Learn more → Security

Multi-Factor Authentication (MFA)

MFA deployment for Microsoft Entra ID, Google Workspace, Duo, and Okta. Conditional access policies, hardware security keys, passkeys, phishing-resistant configurations. Cyber insurance ready.

Learn more → Security

Security Awareness Training

Phishing simulation, employee training modules, and PIPEDA-aligned awareness programs. Monthly campaigns, executive tabletops, board-ready reporting, cyber-insurance evidence package.

Learn more → Security

Vulnerability Scanning

External attack surface monitoring, internal vulnerability scans, cloud posture management, and prioritised remediation. Tenable, Qualys, Microsoft Defender, Nuclei. SOC 2 and cyber-insurance ready.

Learn more → Compliance

Compliance (PIPEDA, PCI DSS, SOC 2, FINTRAC)

Integrated compliance programs for BC businesses. PIPEDA & BC PIPA, PCI DSS v4.0.1, SOC 2 Type 2 readiness, FINTRAC IT controls. Written by a former PCI DSS Internal Security Assessor.

Learn more → Compliance

PCI DSS v4.0.1 Compliance

Scope reduction, SAQ selection, quarterly ASV scans, segmentation testing. Written by a former PCI DSS Internal Security Assessor (ISA).

Learn more → Compliance

SOC 2 Readiness

SOC 2 Type 1 and Type 2 readiness for BC SaaS. Trust Services Criteria, GRC platform implementation (Vanta, Drata, Secureframe), auditor coordination.

Learn more → Cloud

Cloud Services Vancouver

Microsoft 365, Azure, AWS, and hybrid cloud. Migration methodology, identity, security baseline, and cost optimization. Canadian data residency.

Learn more → Productivity

Microsoft 365 Vancouver

Tenant management, migration, Exchange, SharePoint, OneDrive, Teams, Teams Phone, Entra ID, Defender, Intune, and licensing optimization.

Learn more → Productivity

Google Workspace Vancouver

Workspace admin, migration, Gmail, Drive, Meet, Chat, Vault, identity, Context-Aware Access, and Chrome Enterprise endpoint management.

Learn more → Network

Network Support Vancouver

Network design, firewall management, switching, wireless, VPN, software-defined wide-area network (SD-WAN), and 24/7 monitoring. Fortinet, Meraki, Palo Alto.

Learn more → Resilience

Backup & Disaster Recovery

Immutable storage, tested restores, documented recovery time and recovery point objectives. Ransomware-resistant 3-2-1-1-0 architecture.

Learn more → Strategy

IT Consulting & vCIO

Virtual chief information officer (vCIO) retainer or project work. Technology roadmap, vendor evaluation, compliance prep, cyber insurance support.

Learn more → Procurement

IT Supplier & Procurement

Dell authorized partner. Hardware sourcing, lifecycle management, warranty coordination, and asset disposal for BC businesses.

Learn more →

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Serving businesses across Metro Vancouver

On-site and remote IT support across the Lower Mainland.

Vancouver Burnaby Richmond Surrey Coquitlam Langley North Vancouver West Vancouver New Westminster Delta Maple Ridge White Rock Port Coquitlam Port Moody

Related Hexafusion resources

Deep-dive pages on the cybersecurity and compliance topics referenced above.

PIPEDA & PIPA Compliance FINTRAC Compliance

Common questions

What is included in a managed IT plan?

Help desk for your people, 24/7 monitoring and patching, endpoint protection, email security, Microsoft 365 or Google Workspace administration, backup, network support and vendor management, all under one monthly per-user price.

Can we buy a single service instead of a full plan?

Yes. Projects such as a Microsoft 365 migration, a network upgrade, a security assessment or a compliance readiness review are quoted as fixed-price work.

Do you replace our current IT provider or work alongside them?

Either one. Many clients move fully to Hexafusion. Others keep an internal person and use us for security, projects and overflow when the workload spikes.

Do you support both Windows and Mac?

Yes, along with the servers, network equipment and cloud services around them. Mac-heavy environments are quoted with that in mind.