VoIP (Voice over Internet Protocol) telephony is a common technology amongst modern businesses for their communication needs. Let’s go over how VoIP functions and how it can benefit your company.
What is Voice over Internet Protocol?
VoIP is a telephone signal that uses the Internet to transmit its data, rather than the traditional phone infrastructure. This methodology helps businesses in a few different ways—including significant cost savings and many included features that would otherwise come at an additional charge. Basically, utilizing VoIP makes the services provided by the telephone company essentially redundant.
Why You Should Use VoIP
VoIP offers a lot of real benefits to a business that implements it. First off, it is easily accessible on a wide variety of devices, from desktops to laptops and even mobile devices. This not only keeps your communications accessible to your team members, but it also helps to minimize the investment you need to make into your business’ communications. After all, since your business should already be capable of supporting Internet connections, it is already equipped to support VoIP.
If there are any additional costs associated with your VoIP implementation, they’ll generally be less expensive than the charges the phone company would likely require. VoIP also lends itself well to unified communications, simply due to the diverse integrations that it has with other enterprise solutions. As a result, VoIP can help tie together the rest of your collaborative tools. Furthermore, by helping to track your communications, VoIP helps to improve the efficiency of the conversations you have.
Hexafusion can help you make the most of VoIP, starting with your implementation of it. For our assistance with it or the rest of your IT, give us a call at 604-757-2010.