Hexafusion Blog

Technical Expertise Is Just the Tip of the Iceberg for an MSP

Technical Expertise Is Just the Tip of the Iceberg for an MSP

Your organization needs its technology to fuel its day-to-day operations. That means they need to be maintained. Organizations that don’t have an IT department will often look to use different strategies to ensure their IT is up and running. Without the proper expertise, however, keeping this technology maintained can be a major problem. 

To keep your IT out of danger due to inexperience or negligence, we want to share with you a way that you can keep your technology up-to-date and functional, without putting it at risk. It’s called managed IT services, and you’d be surprised what they can do for you. We’ll discuss some of the many benefits that your business can stand to take advantage of by forsaking break/fix IT in favor of managed IT.

Additionally, since you’re taking proactive measures to ensure that your organization’s technology is maintained, you’ll be less likely to experience crippling hardware failure. Break/fix IT providers basically depend on your technology not working properly for them to make money, so they have no real incentive to ensure that your technology is working properly. Managed IT providers, on the other hand, want to build a relationship with the client and prevent problems from happening in the first place, saving your organization money and boosting rapport in the process.

Less Wasted Time

Small businesses have a tough time acquiring an internal IT department due to budget restraints, but if you do have one, it’s probably swamped with work. This means that the work is either not getting done, or it’s being done poorly due to time constraints. You can’t cut corners in IT, as it could lead to dangerous downtime or missing important updates, putting your data at risk. In fact, one of the most important skipped maintenance procedures is the administration of patches and security updates. This shouldn’t happen. Ever.

Managed IT services, regardless of whether or not you have an internal IT department, can provide value in the fact that they provide your organization with more experts for more work. Whether you want to catch up on missed work, implement new solutions, or stay up to date, managed IT providers give your business the flexibility to accomplish your technology-related goals in a time-efficient manner.

Peace of Mind

Let’s face it, user error is almost impossible to completely prevent, so it’s reasonable to suggest that only those trained in the proper best practices should be managing technology solutions. This is perhaps one of the biggest benefits of managed IT services; you don’t have to have untrained users maintaining your technology solutions. 

How does your business manage its technology? To learn more about our brand of comprehensive IT services, give us a call at +1 (833) 764-8305‬ or (778) 244-8495.

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Sunday, 17 January 2021

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